Privacy Policy and Cookies
Privacy Statement
The Handyman SW17 website was built by and is maintained by Two Blue Toucans. The website is owned by Stan Hughes of Handyman SW17.
Where this website contains links to unrelated sites, we are not responsible for the content of these sites and this privacy statement does not apply to them.
What personal data do we collect and why?
1) Names, E-mail addresses and Telephone Numbers
We store names, email addresses and contact telephone numbers, only if users have provided them through the website contact form or ‘request a call back’ form. We use this information to reply to user enquiries.
2) Users’ IP address
User IP addresses are automatically logged by our web server. IP addresses are used to observe and analyse users’ interest in this website (number of visits, etc). We collect this information on the basis of our legitimate interests and will only use it to improve our website. We will analyse the information using Google Analytics. Google Analytics stores information about:
- the pages you visit on the website
- how long you spend on each website page
- how you got to the site
- what you click on while you’re visiting the site
We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are. We do not share this data with any other third parties.
3) Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or the About Cookies website which offers guidance for all modern browsers.
What we do with your data
The data we collect is used only by Handyman SW17.
We will not:
- sell or rent your data to third parties
- share your data with third parties for marketing purposes
However, we will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long we keep your data
We will only retain your personal data for as long as:
- it is needed for the purposes set out in this document
- the law requires us to
In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Your rights
You have the right to request:
- information about how your personal data is processed
- a copy of that personal data
- that anything inaccurate in your personal data is corrected immediately
You can also:
- raise an objection about how your personal data is processed
- request that your personal data is erased if there is no longer a justification for it
- ask that the processing of your personal data is restricted in certain circumstances
If you have any of these requests, please contact us.
Changes to this policy
We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.
Contact us
Please contact us if you:
- have any questions about anything in this document
- think that your personal data has been misused or mishandled
This Privacy Statement was last updated on 14 December 2018.